Testimonials


Ace Bolt & Screw Co, Inc. – Old School In a Good Way

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Third Generation Strong
Ace Bolt & Screw Co., Inc. was co-founded on July 1, 1969, by Randal and Tom, who moved to Mississippi to open a fastener company. With Tom’s death in 2003, Randal bought out his friend’s share. Ace Bolt & Screw has become a 3rd generation family business that now employs Randal’s sons, Randy and Mike, and his three grandkids. With much enthusiasm, in July 2007, Ace Bolt & Screw opened its first branch location in Tupelo, Mississippi. As the business grew, so did the dreams for the company. Ace Bolt expanded even farther into the Southeast in August 2017 and opened another branch in Atlanta, Georgia. In the summer of 2017, their flagship location in Jackson, Mississippi, remodeled its sales counter, adding 3,000 square feet and numerous new products. In 2020, amidst the pandemic, their latest store opened in Gluckstadt, Mississippi.

Long-Lasting Quality Relationships
Over the last half a century, they have built long-lasting quality relationships with their customers, employees, and vendors. These relationships have always been crucial to the success of their business. Everyone at ACE prides themselves in being one of the most significant wholesale fastener businesses in the Southeast. As one of the Southeast’s largest and most significant fastener distributors, they offer their customers excellent prices and unparalleled service. Treating customers and employees as part of their extended family is baked into their company culture. Everyone at ACE prides themselves in being “old school” in customer service, and they treat customers the same as they did in 1969 – no matter if they are a mom and pop or a large corporation. They mix their traditional service with the latest technology to offer complete product tracing, vendor-managed inventory, fully customizable billing, and much more.

Vendor Managed Inventory
Vendor Managed Inventory is more than checking bins – it takes experience and know-how. Ace Bolt & Screw uses The Business Edge, an ERP system developed by Computer Insights specifically for the fastener industry. The system allows them to set up customer bin locations with bar code labeling. A salesperson or customer can use a mobile device, like an iPhone or iPad to scan locations and upload orders directly to The Business Edge for Ace to process and deliver what is needed. Using scanners with their VMI customers has significantly boosted their speed and efficiency, a huge benefit to their customers. They never make mistakes because they scan the exact bin that needs to be replenished. They can also furnish their customers with more information than ever before with the usage reports offered in The Business Edge. They visit their customers often and become familiar with their parts and usages to ensure they do not experience any downtime.

Tracking Products
Ace Bolt & Screw maintains an inventory for industrial, commercial, and construction customers. They listen to customers and vendors and stock what will help get the job done. They have complete traceability of products. The Business Edge software can effortlessly track lot numbers and locations of products from the minute they are received and through every step of the process until being delivered. Bambi Wallace, Marketing Director, shared, “without The Business Edge by Computer Insights, our operations would be at a standstill. Keeping track of things has never been easier; for that, we are grateful.”

Poly Bagging & Kitting
Automated Poly Bagging and Kitting is another service Ace Bolt & Screw offers. When you need items packed, they are ready to help. They have an Autobag Bagging System and can cut the time it takes to count, bag, and label the parts they sell. Their system can fill up to ten bags per minute; their customers benefit significantly by receiving their bagged parts or kits in a timely fashion.

Looking Forward
What began as a hope and a dream among two friends has become one of the largest fastener distributors in the Southeast. Ace Bolt & Screw Co., Inc. ships products throughout the United States and beyond. They have more than tripled in size over the past few years.

  • They are now ISO 9001:2015 certified.
  • They expanded in the wholesale fastener world and are one of the Southeast’s largest Dewalt dealers.
  • They have a top-notch selection of power tools.
  • They currently have locations in Jackson, MS, Tupelo, MS, Gluckstadt, MS and Atlanta, GA
  • They will be opening a new Richland, MS branch in 2022.

 

For More Information

Randy Clark and Mike Clark
Ace Bolt & Screw Co
530 Julienne Street
PO Box 22533
Jackson MS 39225
 
Dennis Cowhey
Computer Insights, Inc.
108 South Third Street
Bloomingdale, IL 60108-2912
Phone: 800-539-1233
sales@ci-inc.com
www.ci-inc.com
How long will the server software upgrade take?

An upgrade of The Business Edge server software can take anywhere from several minutes to several hours.

Things that affect the length of time an upgrade will take include but are not limited to:

  1. How old is the version they are being upgraded from. Upgrading from a version that is a year old will take longer than upgrading from a version that is a month old.
  2. The server’s Internet download speed. Some upgrades require a lot of files to be downloaded, some don’t need many. The upgrades that require big downloads are affected more by their server’s Internet download speed.
  3. Speed of their server, disk drive speed, CPU speed, amount of memory. The faster the machine the faster the upgrade will be installed.
  4. Amount of data in the file. A system with a million invoice records will take longer then a system with a thousand invoice records if the upgrade process affects the invoice file. If the upgrade does not affect the invoice file then the number of invoices won’t matter. The same is true for all of the files in the system. There are over 600 data files that may affect the amount of time an upgrade will take.

Paul DeFalco
Supply Chain Integration Manager



Diane Miller
Vice President & General Manager



How can I update contract end dates?

You can update contact end dates by navigating to :

   Inventory System
       Inventory Reports
           Cost & Price Table Lists
               Customer Contract Prices
                   Contract Price End Date Update
What optional systems are offered with The Business Edge?

MULTI USER PDF Forms System
Including eMail and Fax – This Fax System will allow each user to send faxes directly from their desk through a shared multi-user fax that uses a single telephone line. This system comes with 5 custom tailored fax forms, and fax software. Included in System Order.

UPS WORLDSHIP INTEGRATION
Includes One Button Freight Tracking.

Integrated Credit Card System

The Business Edge documentConnection
Inbound Fax
With this System, you can receive Faxes as Electronic Documents. They can be routed to various people electronically, viewed on the Screen, Stored in The Business Edge.

Document Scanning
The system is integrated into The Business Edge and when you are working in The Business Edge, you have access to many documents. They can be routed to various people electronically, viewed on the Screen, Stored in The Business Edge.

SCANNING WORKSTATION SOFTWARE
Various scanner options available

ABLE LABEL SYSTEM
Able Label Alwin system (includes Datamax I4208)

ALWIN INTEGRATION
Full integration into The Business Edge

BAR CODE SYSTEM
We will tailor usage of bar codes to your needs

COUNTER SALES SYSTEM

BIN STOCKING OPTICON – USB SCANNERS

BIN STOCKING OPTICON – BLUETOOTH SCANNERS

DATAMAX M4206 PRINTER

KEYBOARD WEDGE SCANNER

EDI INTEGRATION
Call for Quote

Complete real time Web Integration with API’s

QUALITY SYSTEM
This system will automate and integrate the majority of the required reporting for your Quality Certification, making Audits a breeze.

CERTIFICATE MANAGEMENT SYSTEM

CONTAINER SYSTEM FOR IMPORTERS

WAREHOUSE MANAGEMENT SYSTEM
The Warehouse Management System is a complete Receiving, Picking, Packing, Shipping System that is based on bar codes and Wireless Scanners (Scanning guns and Wireless Access Points are sold separately)

BRANCH OFFICE LICENSES

ADDITIONAL BUSINESS EDGE USERS

What do we need to purchase besides your product?

You will need a Static IP for your Internet Service.

If you have remote users, they will have to come in on a VPN.

The PCs and printers that you meet the minimum requirements below.

The Business Edge has the following minimum requirements:

Macintosh:
Intel Core™ Duo or faster processor
Mac OS X v10.4.9 or later
1GB of RAM

Ubuntu Linux:
Intel Pentium III processor
(Pentium 4 recommended)
Ubuntu 9.10
1GB of RAM

Windows:
PC with Core Duo Technology (No Celeron’s), Windows XP Professional, Vista, Windows 7 or 8 – 2 GB Main Memory and a Monitor with at least 1024 X 768 Pixels (1280 X 1024 is better) 19” or larger monitors

Printers:
HP Compatible Network ready Printers that support Postscript will work with the System. All Printers must be Network Printers – If they are not Network Compatible, HP Jet Direct Cards need to be added to your System.

Supported Label Printers:
Datamax Label Printers
Zebra Stripe Printers
Zebra (Epson Type) Printers

Other IBM or HP Compatible Printers may work as well. Call us with your specific requirements.

We normally provide the Server. If you intend to provide the Server, or if you are going to buy your own new one, please be sure to verify specifications with us before making any purchase commitments.

Can certain areas of The Business Edge be designated for only assigned users?

Yes. There are nine different levels of security.

Do the payable checks print on laser or dot matrix?

Yes, you can print checks with both laser or dot matrix printers.

Does the system have bank reconciliation?

Yes