The ability to improve customer service by taking customer quote requests and orders over the telephone or at the service desk, with detailed sales history, order, cost, pricing and credit information available at your fingertips.
MULTI USER PDF Forms System
Including eMail and Fax – This Fax System will allow each user to send faxes directly from their desk through a shared multi-user fax that uses a single telephone line. This system comes with 5 custom tailored fax forms, and fax software. Included in System Order.
UPS WORLDSHIP INTEGRATION
Includes One Button Freight Tracking.
Integrated Credit Card System
The Business Edge documentConnection
With this System, you can receive Faxes as Electronic Documents. They can be routed to various people electronically, viewed on the Screen, Stored in The Business Edge.
The system is integrated into The Business Edge and when you are working in The Business Edge, you have access to many documents. They can be routed to various people electronically, viewed on the Screen, Stored in The Business Edge.
SCANNING WORKSTATION SOFTWARE
Various scanner options available
ABLE LABEL SYSTEM
Able Label Alwin system (includes Datamax I4208)
Full integration into The Business Edge
BAR CODE SYSTEM
We will tailor usage of bar codes to your needs
COUNTER SALES SYSTEM
BIN STOCKING OPTICON – USB SCANNERS
BIN STOCKING OPTICON – BLUETOOTH SCANNERS
DATAMAX M4206 PRINTER
KEYBOARD WEDGE SCANNER
Call for Quote
Complete real time Web Integration with API’s
This system will automate and integrate the majority of the required reporting for your Quality Certification, making Audits a breeze.
CERTIFICATE MANAGEMENT SYSTEM
CONTAINER SYSTEM FOR IMPORTERS
WAREHOUSE MANAGEMENT SYSTEM
The Warehouse Management System is a complete Receiving, Picking, Packing, Shipping System that is based on bar codes and Wireless Scanners (Scanning guns and Wireless Access Points are sold separately)
BRANCH OFFICE LICENSES
ADDITIONAL BUSINESS EDGE USERS
You will need a Static IP for your Internet Service.
If you have remote users, they will have to come in on a VPN.
The PCs and printers that you meet the minimum requirements below.
The Business Edge has the following minimum requirements:
Intel Core™ Duo or faster processor
Mac OS X v10.4.9 or later
1GB of RAM
Intel Pentium III processor
(Pentium 4 recommended)
1GB of RAM
PC with Core Duo Technology (No Celeron’s), Windows XP Professional, Vista, Windows 7 or 8 – 2 GB Main Memory and a Monitor with at least 1024 X 768 Pixels (1280 X 1024 is better) 19” or larger monitors
HP Compatible Network ready Printers that support Postscript will work with the System. All Printers must be Network Printers – If they are not Network Compatible, HP Jet Direct Cards need to be added to your System.
Supported Label Printers:
Datamax Label Printers
Zebra Stripe Printers
Zebra (Epson Type) Printers
Other IBM or HP Compatible Printers may work as well. Call us with your specific requirements.
We normally provide the Server. If you intend to provide the Server, or if you are going to buy your own new one, please be sure to verify specifications with us before making any purchase commitments.
The System has the ability to maintain multiple pricing levels including Customer specific pricing, along with automatic List Price control to simplify pricing control. It also has the ability to maintain multiple Cost Plus Pricing levels including Customer specific pricing, along with automatic price control to simplify pricing control. These methods can be used concurrently for different products. In addition to these common methods, it handles Commission Driven Pricing and What the Market will Bear Pricing.
The BUSINESS EDGE has the ability to easily get the company database information into Excel. All the information that is sent to Excel is in a flat file format with every field repeated in every row so it can be easily sorted and processed by non-technical users. There is no SQL Server Query language to try to learn and there is no need for The BUSINESS EDGE users to know anything about the file structures in the system. We work all that out for them.
An upgrade of The Business Edge server software can take anywhere from several minutes to several hours.
Things that affect the length of time an upgrade will take include but are not limited to:
- How old is the version they are being upgraded from. Upgrading from a version that is a year old will take longer than upgrading from a version that is a month old.
- The server’s Internet download speed. Some upgrades require a lot of files to be downloaded, some don’t need many. The upgrades that require big downloads are affected more by their server’s Internet download speed.
- Speed of their server, disk drive speed, CPU speed, amount of memory. The faster the machine the faster the upgrade will be installed.
- Amount of data in the file. A system with a million invoice records will take longer then a system with a thousand invoice records if the upgrade process affects the invoice file. If the upgrade does not affect the invoice file then the number of invoices won’t matter. The same is true for all of the files in the system. There are over 600 data files that may affect the amount of time an upgrade will take.
Yes. There are nine different levels of security.
The size of a scanned document depends on what the scanner it set to. Scan mode & DPI affect the file sizes Some scan modes: color, gray-scale and black and white. 16-bit Color, 300 DPI will look great but create huge JPG and PDF files. Black and white at 100 DPI will be grainy but create very small files.
Some of our clients use black and white at 300 dpi and found that these settings are good enough to produced a re-printable certificates that are small enough to e-mail. Files created with these settings average .04MB per PDF page. Our system uses JPG files to allow for a quick view of the scanned document. The JPGs average 50-150KB per page
When a client needs or prefers higher resolution or gray-scale the file sizes increase. Some prefer Grayscale at 150dpi, these settings are good for reproducing the documents. At this size you run the risk of having problems e-mailing a multi-page PDF of a certificate. The average sizes are 2MB per page for the PDF and 100KB per page for the JPG.
How would The Business Edge™ handle?
- We charged sales tax on the invoice but this sale for the customer is exempt, so they paid no tax
- We did not charge sales tax but they do owe and they did remit it
- We charged them sales tax for one jurisdiction at one percentage rate but they remitted payment for a different rate in different jurisdiction?
Using a Non-Stock Product and adjusting invoice is created with 2 line items one representing the sale amount with the incorrect tax authority and the other representing the sale amount with the correct tax authority.
The invoice total will be either a positive or negative invoice for the tax discrepancy. This method ensures that the transaction shows properly on the sales tax reports produced by the system.
Credit card charges are entered as a deposit on a daily basis as they occur. When entering the deposit in the reference field you will put in a reference to the credit card batch.
You can then isolate the credit card charges in the General Ledger Cash Account to isolate the credit card charges. There is also an integrated Credit Card module available.
The BUSINESS EDGE 2.0 includes an Order Inquiry that that enables you to look up a Customer’s Order by PO Number. If there are multiple PO’s with the same number in the system all Orders will be presented that have that PO Number.
The Counter Sales Module has a routine to close and update the cash drawer. In this process the cash must be reconciled indicating the amount of money left in the drawer. Cash, Checks and Credit Cards are individually accounted for in the process.
Vendor Invoices for PO Receipts are tied to the PO Receipt in Enter Vendor Invoices. After entering the Invoice Amount, you click a button to see all accrued documents for that vendor. If there is more than one receipt there will be more than one PO with the PO Number. The original might be PO 5000, subsequent receipts will have a suffix of 5000-01,5000-02 etc. for each receipt. If a matching total is not found there is a button to view the document further. In most cases there is a match by totals only. If further investigation is needed there is a button on the same screen to view exactly what was received. If you have a large amount of partial shipments the receiving department could also write the revision number on the Packing list to further speed up the Invoice process.
- remove the item from inventory but keep its value on our books
- set up payables to the machine shop & platers for their work and have these amounts added to the value of the part.
- to receive the item into inventory under the finished item’s ID with the additional cost
The Business Edge has a complete Processing Purchase Order System which allocates the product to the PPO process and completes all of the steps listed above. The value of the components and labor and or expense costs are used to create the value of the finished product.
The Vendor invoice is entered and then paid through a Credit Card Pending GL Account. This can be done in one step. The invoices should be kept in a file to reconcile with the Credit Card Statement. When the Credit Card bill is entered those charges for vendor invoices are then coded to the Credit Card Pending Account.
The Business Edge uses the PPO System. This process can be done ahead of time or while Allocating the Order using the Quick PPO.
Each quantity can be entered on a separate line of an order putting the Job Number in the line Comment. Customer Package labels can then be formatted to print the Line Comment. All forms and labels are customized to your specifications.
The Customer and Vendor Part Numbers are tied to your internal part number in the Inventory file. When you select a part for a Customer or Vendor that has their own Part Number the system will automatically select it. All forms and labels are customized as mentioned previously; our clients typically print their Customer and Vendor Part numbers on their documents. You can also have a different description tied to their Number if you would like it to appear differently on the documents they see.
- more than one person at different address
- More than one means (one by fax, one by mail and one by email)
The Send Invoices Routine will E-mail, Fax and or Print your Customer invoices. You can e-mail invoices to more than one e-mail address by separating the e-mail addresses by a comma. You also have the ability to setup an email address to copy or blind copy. If there is no e-mail or fax number in the customer invoice output setup the invoice will print so that they are all sent out one way or another.
- A copy of the signed delivery receipt
- A copy documents such as Mill Test Reports or MSDS sheets that are electronically stored on the server
The Business Edge has an optional system called documentConnection Scanning and a Certificate Management System that completely integrate those functions. Delivery Receipts can be scanned and attached to the Invoice. Certs can be automatically added to Orders and automatically print out with the Packing List.
Each of these would be customized based on your customer and the third party handling the transactions. This would be a custom billable project.
- The amount is large enough to be invoiced
- The month ends (now considered a monthly billing)
These customers could be handled the same way. You could allocate items to an order and have new pick tickets only include un-allocated (shipped) items for future additions. This would show the inventory as allocated – not available. You could alternatively use the Periodic (monthly) billing feature where you invoice as they pick up but only send a monthly invoice summary of what they purchased throughout the month.
When entering a manual Request for Quote, the system enables you to attach multiple vendors to each line item on a Request for Quote. Multiple Vendors can also be preselected to default by Product Class. When you submit to multiple vendors the system creates the required number of RFQ’s. The Automatic Replenishing System uses this same feature and also enables you to copy all items from one RFQ to a new RFQ for a different vendor.
The system has a Duplicate Order feature. You can simply call up the previous Order, duplicate it and edit it to conform to the current requirements.
Accounts Payable System
Yes, you can print checks with both laser or dot matrix printers.
Accounts Receivable System
You can update contact end dates by navigating to :
Inventory System Inventory Reports Cost & Price Table Lists Customer Contract Prices Contract Price End Date Update
Yes, The Business Edge will report on as many Tax Authorities as you have.
General Ledger System
Yes, the System offers complete integration of virtually all functions of the company with automatic posting to the General Ledger, eliminating redundancy and errors.
Yes, The Business Edge automatically closes all the income statement accounts into retained earnings. No manual closing entry is needed.
The system will automatically alert you to an out of balance condition before the posting is made.
Yes. It will warn you that it is out of balance and ask you if you really meant to do it. It will allow you to complete the transaction though because a hardware malfunction or other reason could make it necessary to make an out of balance transaction. The system will give you a report of any out of balance transactions that have been entered as well.
Yes, the System has the ability to use Palm Pilots to efficiently take orders at the Customer sites in order to save time and eliminate errors. These Bin Stocking or Vendor Managed Inventory Systems create tremendous Customer loyalty and they improve profit margins. This will also greatly improve the in-office operations as well since they can be uploaded to the The BUSINESS EDGE automatically.
The System includes the ability to have Lot Control that is fully integrated into daily processing so that traceability requirements can be met with a minimum of additional clerical work. There is complete traceability to the raw part or components for any processed or assembled items. Not all products need to be Lot Tracked, but once you choose a product for Lot Tracking, the System automatically controls the entire process. The ability to maintain Lot Control and traceability on Finished Goods and Secondary Processes, including Traceability to the Lot Numbers of the Components meets the requirements of the FQA.
Yes, the System has the ability to maintain multiple Customer Part Numbers, Descriptions and Prices for each “in house” Part Number with a look up by Customer Part Number so that Customers can talk to you in their “own language”. It will also maintain as many Vendor Part Numbers and Catalog Numbers (not associated with either Customers or Vendors). Once these numbers are entered into the system, they automatically appear on any screen, form or label that relates to that Customer.
Processing P.O. System
Yes, the System includes the ability to maintain complete control of items that are sent out for Secondary Processing, including Lot Traceability and Location Tracking.
The BUSINESS EDGE includes an Automatic Reorder System that will examine usage and requirements and automatically create Requests for Quote, Purchase Orders and Processing Purchase Orders. The System knows what type of document to create and if it is creating a Processing Purchase Order, it will look to see if there are enough Raw Parts in stock and if there isn’t, it will create a Purchase Order for the Raw Part as well. The time savings and accuracy are amazing.
Reports & Analysis
The System has the ability to have detailed Sales Analysis that can be selected by Customer, Product, Salesperson or any combination of these. All this information can be sent to Excel with the click of a button. There are also ranking reports showing who bought the most or least of any group of items. The system ranks both products and Customers based on Net Sales, Gross Profit or Percentage of Gross Profit. It will rank any number of items from highest to lowest or lowest to highest.