Computer Insights Inc - The Best Software For Tracking Your Fasteners
Computer Insights, Inc
108 South Third Street
Bloomingdale, IL 60108

(800) 539-1233

Frequently Asked Questions (FAQ)

Welcome to the Frequently Asked Questions section of Comptuer Insights, Inc. In this section you will find the most recently asked questions and the answer to those questions

Please click one of the categories to the right to see questions and answers on specific sections within The BUSINESS EDGE. You can also search our FAQs by keyword using the sea

If after searching your still not able to find an answer to your question, you will have the opportunity to send us your question and one of our staff will get back with you shortly.


Recently Asked Questions


Do the payable checks print on laser or dot matrix?

Yes, you can print checks with both laser or dot matrix printers.

Customer Prepayments

The Business Edge has a procedure to help you manage your customer’s prepayments. You may have customers that you would like to prepay for an order that will ship and invoice on a later date. In those cases, you can enter a prepayment on the order level without allocating or invoicing. In order to enter the prepayment you will find an option on the final screen of the order under order totals in options as seen below:

The Pre Payment option will appear within the order totals on the right hand side under options as seen below

The Business Edge will show you the value not allocated, allocated value, if there are taxes on the order and if there are any other prepayments on this order as well as the balance due on the order

In order to create a new prepayment, click on new line and enter the payment type as well as the amount to pay. The check number and payment comment are optional fields that you can choose to populate if that information pertains.

The prepayments that you enter on your orders will accumulate as you enter them. Once you are ready to enter your cash receipts you can apply the prepayments and add them to your deposit by clicking on F5-Prepaid Orders from within a deposit under options as seen below

Next, click on Deposit Prepaid Orders and you will see a list of all the orders that prepayments have been added to and are waiting to be deposited.

Adding the prepayments to your deposit is simple, double click on the prepayment you would like to add to your deposit. The Business Edge will ask you to confirm the prepayment information and the addition of that amount to the deposit. As you add the prepayments to the deposit they will disappear from the list of prepaid orders in the deposit.

After you update your deposit, the prepayment will show on your customer’s account as an unapplied balance until you update the invoice that is associated with the order with the prepayment. At that point, The Business Edge will automatically post the payment to the invoice.

Master Customer for Invoicing/Statements and Credit Checks

The BUSINESS EDGE introduces a new feature: The Master Customer for Invoicing/Statements and Credit Checks. This is a great new feature that will enable you to have a Master Customer for Billing and Statement purposes and other Customer accounts for Order processing and History.

All Accounts Receivable Invoices will be reflected in the Master Customer and all Sales History will be in the individual Accounts.

This feature is simple to use. The Billing Customer Account is assigned to the Shipping Accounts as the Master Customer for Billing/Statements and Credit Check. All invoices will be sent to the Billing Address and will be reflected in the Billing Addresses Open Accounts Receivable. All Sales Orders and History will be linked to the Shipping Account.

If you would like to use this new feature you may want to start on the first of a month so there is a clean cutoff on your billing to different accounts.

In order to utilize this helpful feature follow the instructions below:

All Customer Accounts must be setup in Enter & Edit Customers. In Enter & Edit Customers you will assign the Customer Account you want to be billed in the Shipping Accounts. The default setting is they are set to bill to their own account.

This can be done in the Text interface in Enter & Edit Customers, F5 More, F8 Master Customer. In the Graphical Interface this can be done in Enter & Edit Customers, Financial Settings, Master Customer.

How can I update contract end dates?

You can update contact end dates by navigating to :

   Inventory System
       Inventory Reports
           Cost & Price Table Lists
               Customer Contract Prices
                   Contract Price End Date Update
Does the accounting AR produce a sales tax report?

Yes, The Business Edge will report on as many Tax Authorities as you have.